We aim to provide the absolute best after-sales service in the industry. If you are having an issue with your Avario install, you can connect with us in several different ways:

Live Chat
Chat live with one of our support reps. Be sure to have your Customer number handy.
Real People
Immediate Help
Access from your Control Pad
Chat Now
Open a Ticket
Not in a hurry? Use our online support ticket system and get help within 24 hours.
Answers within 24 hours
Free with your Avario System
Submit via Web or App
Submit Ticket
Search the Forum
A great resource for self installers and trouble shooting.
Usually get answers in 48 hours
Curated by our Tech Reps
Connect with other Users
Enter Forum


Call Toll Free
Can't wait? Call us Toll Free in the US and Canada. This option is available 8-5pm PST.
Free for the first month
Instant Assistance
Please have customer number ready
Toll Free Support
FAQ Database
A collection of the questions we get asked most from users all over the world.
Most Common Questions Answered
Submit Questions
Fast and Free
Pre-Sales Support
Got a question about compatibility, installation, or features before you buy?
Connect with Sales Staff
Access Spec Sheets
Search parts lists and Download guides
Pre Sales Questions