We aim to provide the absolute best after-sales service in the industry. If you are having an issue with your Avario install, you can connect with us in several different ways:
Chat live with one of our support reps. Be sure to have your Customer number handy.
Access from your Control Pad
Open a Ticket
Not in a hurry? Use our online support ticket system and get help within 24 hours.
Answers within 24 hours
Free with your Avario System
Submit via Web or App
Search the Forum
A great resource for self installers and trouble shooting.
Usually get answers in 48 hours
Curated by our Tech Reps
Connect with other Users
Call Toll Free
Can't wait? Call us Toll Free in the US and Canada. This option is available 8-5pm PST.
Toll Free Support
Free for the first month
Please have customer number ready
A collection of the questions we get asked most from users all over the world.
Most Common Questions Answered
Fast and Free
Got a question about compatibility, installation, or features before you buy?
Pre Sales Questions
Connect with Sales Staff
Access Spec Sheets
Search parts lists and Download guides